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WhatsApp workspace for teams

Every conversation moves to a next step.

Kontaro brings your WhatsApp inbox, an AI assistant that speaks like your business, campaigns and a simple CRM into one place. Your team answers faster, and no customer gets lost in the chat.

Create your workspace See how it works

Runs on the official WhatsApp Business Platform. Use your own number and your own AI provider.

Product

One workspace for every customer conversation.

Less switching between phones, spreadsheets and notes. Everything your team needs to answer, follow up and sell sits next to the chat.

A shared WhatsApp inbox

Messages, voice notes, customer details and assignments in one place. Everyone can see who is handling each customer.

Unassigned4
Paula7
Rafael5

An AI assistant with your business voice

Connect your own model, add what your team knows, and choose whether it replies in text or voice. When a question needs a person, it hands the chat over.

ModelYour provider
KnowledgePrice list, store hours
Reply asTextVoice
Hand off onPayments, complaints

Boards that show the next step

Move contacts across Kanban boards and review the AI's suggestions before anything goes out.

New3
João P.
Aline S.
Qualified2
Bruno M.
Proposal2
Marina L.
Tiago R.
Won1
Clara F.

Campaigns for the right audience

Pick individual contacts, build a segment or filter by tags, then send a template approved by WhatsApp.

Tag: VIPCity: BelémNo purchase in 60 days
1,284 contacts
back_in_stock · Approved
How it works

From sign-up to your first reply.

  1. 01

    Connect your number

    Link your WhatsApp Business number through Meta's official sign-up. The number stays yours.

  2. 02

    Teach your assistant

    Add your AI provider key, your price list, your policies and the tone your customers know.

  3. 03

    Invite your team

    Assign conversations, decide who covers each topic and when the AI hands a chat to a person.

  4. 04

    Reach your customers

    Send campaigns to segments and follow every reply on your boards.

For developers

Connect any system to WhatsApp.

Send messages from your ERP, dashboard or store system through the Kontaro API. Data Sources can read a Google Drive spreadsheet and turn its rows into a campaign audience.

  • One API for every system you run
  • Google Drive spreadsheets as a data source
  • Customer replies land in the same shared inbox
Kontaro APIIllustrative example
POST /messages
{
  "to": "+55 91 90000-0000",
  "template": "daily_store_report",
  "variables": {
    "store": "Belém Centro",
    "sales_today": "R$ 48.230"
  }
}
// The reply from the store manager
// arrives in your shared inbox.
Who it's for

Built for teams that sell and serve on WhatsApp.

Retail and e-commerce

Answer stock and size questions, reserve items and announce new arrivals.

Services and bookings

Confirm appointments, send reminders and reschedule without phone calls.

Fleets and logistics

Keep drivers and customers updated on deliveries, documents and routes.

Store networks

Send each store manager the day's numbers and collect their replies in one inbox.

Plans

Find the right fit for your team.

Pricing and limits are shared on request. We confirm the plan details with you before any purchase.

Starter

Build your customer routine.

Let's talkPricing on request
  • Shared inbox and contacts
  • Message templates and campaigns
  • A focused workspace for your team
Get started
Growth

Connect your customer journey.

Let's talkPricing on request
  • AI assistants and voice replies
  • Audience filters and CRM boards
  • Automation with human handoff
Get started
Scale

Design around your operation.

Let's talkPricing on request
  • Planning for your volume and teams
  • API and integration rollout
  • A tailored commercial proposal
Get started

Plan details are confirmed with you before purchase.

FAQ

Questions teams ask first.

Do I keep my own WhatsApp number?

Yes. You connect your own WhatsApp Business number through Meta's official WhatsApp Business Platform. The number stays yours.

Which AI model does the assistant use?

The one you choose. You connect your own AI provider, so you decide the model and keep the account with that provider.

Can the assistant reply with voice?

Yes. You choose whether replies go out as text or as voice notes.

What happens when the AI can't answer?

It hands the conversation to a person on your team with the full history, so the customer doesn't have to repeat anything.

Can I connect my own systems?

Yes. The Kontaro API lets other systems send messages through your workspace, and Data Sources can read spreadsheets from Google Drive.

Give every customer conversation a next step.

Create your workspace